Terms and conditions
Terms and Conditions
Welcome to Signing Smart™ and Parent Child U, LLC. The services we provide on this Website are subject to the following terms and conditions. Please read them carefully. Each time you visit or shop on this Website, you accept these terms and conditions.
PERSONAL, NON-COMMERCIAL USE
Signing Smart™ and Parent Child U, LLC maintain this Website for your personal information and benefit. You may download and print material on this site for your personal, non-commercial use. However, you must retain the site's URL as well as all copyright, trademark, and other proprietary notices contained in the material. No part of this Website or its contents may be reproduced, stored in a retrieval system, used in a layout, or transmitted in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise) for any public or commercial purposes without the written permission of Parent Child U, LLC. You may not use e-mail addresses or other contact information published on this site to solicit or spam Signing Smart™ Instructors and/or Parent Child U, LLC Independent Contractors & Employees.
When you visit this site or send us e-mails, you are communicating with us electronically. Therefore, you consent to receive communications from us electronically. We will communicate with you via e-mail or by posting notices on our Website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirements that such communications be in writing.
All content included on this Website, such as text, graphics, logos, images, digital downloads, data compilations, audio clips, video clips, and software is the property of Signing Smart™ and Parent Child U, LLC or its content suppliers and is protected by United States and International copyright laws. All the software used on this site is the property of Parent Child U, LLC or its software suppliers and is protected by United States and International copyright laws.
The names Signing Smart™ and Parent Child U, as well as the Signing Smart™ logo are trademarks of Parent Child U, LLC. They may only be used with the express, written permission of and/or license by Parent Child U, LLC or its legal partners. The misuse of these trademarks, or any other content on this site, is strictly prohibited. Furthermore, the trademarks shall not be used in connection with any product or service that is not Signing Smart™ 's or Parent Child U’s, nor may they be used in any manner likely to cause confusion among customers, nor in any way that disparages or discredits Signing Smart™ or Parent Child U, LLC. Note that any product, process, or technology in this document may be the subject of other intellectual property rights reserved by Parent Child U, LLC, and may not be licensed here under.
AGE OF CUSTOMERS
Although Parent Child U, LLC and Signing Smart™ offer products for children, they sell these products to adults who can complete the ordering process and pay for the materials and associated costs with a Credit Card. If you are under 18 years of age, you may use this site only with the involvement of your parent or guardian.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
You expressly agree that your use of this site is at your own risk. Parent Child U, LLC and Signing Smart™ make no representations or warranties of any kind, expressed or implied, as to the operation of this site. Parent Child U, LLC, Signing Smart™, and other parties involved in creating, producing, or delivering this site are not liable for any damages of any kind that may arise from the use of this site, including but not limited to, direct, incidental, indirect, punitive, or consequential damages. This site is provided to you by Parent Child U, LLC and Signing Smart™ on an "AS IS" and an "AS AVAILABLE" basis, without warranty of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Furthermore, the products and services you receive based on orders made on this Site are also provided "AS IS."
Parent Child U, LLC, Signing Smart™, and its legal partners do not warrant the performance or results you may obtain by using the materials or services. Parent Child U, LLC, Signing Smart™, and its legal partners make no warranties, expressed or implied, as to title or infringement of third party rights, merchantability or fitness for a particular purpose. In particular, you must assume the entire risk of using the products and services.
Note that instructor curricula have their own set of Policies that are represented in our License Agreement. This agreement is available upon request to those considering joining our team of Signing Smart™ Instructors. Please contact Tracey Kretzer at TraceyKretzer@SigningSmart.com to request the License Agreement or to learn more about becoming a Signing Smart™ Instructor!
Parent Child U, LLC and Signing Smart™ do not warrant that this site, its servers, or e-mail sent from them are free of viruses or other harmful components. Parent Child U, LLC and Signing Smart™ assume no responsibility and shall not be liable for any damages caused by viruses that may infect your computer or other property as a result of accessing this Website, including but not limited to browsing the site or downloading from it.
Certain state laws may not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you may have additional rights.
By visiting this site, you agree that the laws of the state of Virginia, without regard to principles of conflict of laws, will govern these Terms and Conditions, and any dispute of any sort that might arise between you and Parent Child U, LLC, Signing Smart™, or its affiliates or partners.
Parent Child U, LLC and Signing Smart™ know that customers care about how information about them is used and shared. SigningSmart.com is a safe and secure shipping site. By using this Website, you consent to the data collection practices described below.
Parent Child U, LLC and Signing Smart™ collect and maintain information which is reasonably related to servicing customer accounts, including but not limited to newsletter subscriptions and placements of orders for products and services. We require that customers provide information such as their name, billing address, mailing address, phone number, e-mail address, credit card number, and other personal preferences. We use this information to process orders, fulfill requests, provide services, confirm orders, update you on order status, contact you about your account, and inform you of new products or information. When you enter your e-mail address in accordance with signing up for our newsletter, requesting updates from Parent Child U, LLC and Signing Smart™, placing an order, and the like, you may occasionally receive e-mails from us regarding new programs, products, and informational updates. We hope you enjoy and benefit from these e-mails. However, if you would rather not receive them, please let us know by e-mailing us at CustomerService@SigningSmart.com
Carefully screened companies are sometimes given access to our customers' names, addresses, and e-mail addresses to promote similar quality products and services. If you would rather not have this information released, please let us know by e-mailing us at CustomerService@SigningSmart.com
While third party service providers for Parent Child U, LLC and Signing Smart™ may have access to our customer information to perform fulfillment services, such information is confidential and is treated accordingly.
Like many Websites, SigningSmart.com uses "cookies," and we obtain certain types of information when your Web browser accesses this site. Cookies are small identifiers that are placed on your hard drive through your Web browser to enable our systems to recognize your browser, to temporarily store session information (such as items in your shopping cart), and to save information on your past activities and other preferences. Cookies save customers time in access our Website and also allow us to provide you with better service. If you choose to decline cookies, you may not be able to take full advantage of this or other Websites you visit.
SHIPPING AND RETURN POLICIES
Items that you choose to be shipped "Media" will be mailed within 10 business days of your purchase via the United States Postal Service's Media Mail. Items that you choose to be shipped "Standard" will be mailed within 10 business days of your purchase via the United States Postal Service's Priority Mail.
Defective items will be replaced with like items at no additional cost to the customer within 15 days of delivery of the item. Please contact us at CustomerService@SigningSmart.com to replace defective materials.
Customers may return items in unopened, resalable condition within 15 days of delivery of the item. The purchase price will be refunded via check. Shipping and handling will not be refunded, and no refund after the 15 days will be granted. Please contact CustomerService@SigningSmart.com to arrange your return.
Instructor curricula have their own set of Policies that are represented in our License Agreement. This agreement is available upon request to those considering joining our team of Signing Smart™ Instructors. Please contact Tracey at TraceyKretzer@SigningSmart.com to request the License Agreement or to learn more about becoming a Signing Smart™ Instructor!